High Speed Two is a major infrastructure project in the UK, looking to link the north and south of the country with a new high-speed rail link. The challenges they faced were to:
- Significantly reduce costs
- Deliver outstanding services
- Be quick to adapt to new needs.
Understanding what to outsource from IT (to reduce costs and allow the team to focus on delivering outstanding services) was a challenge. The box and wire diagram (below) showing the IT architecture gave them no immediate clue about where to act: