Our client, an investment company, had invested in a start-up that was in trouble. It had a strong team, an innovative product and clear product-market fit, yet was burning through cash and running out of runway. Months of discussion had failed to find the cause, let alone fix it.
A few hours of mapping with the team found it. They were rightly building their new product from scratch, but were also custom-building their entire technology stack. This inflated costs and turned suppliers like Microsoft into competitors they could never beat.
The solution became clear. Management instructed its engineering teams to stop reinventing the wheel: they would custom-build only what end users could see and valued, and buy or outsource everything else. Cash burn dropped immediately, the runway extended, and the team got back to doing what only it could do. Many innovators fall into this trap: building everything themselves when only a fraction of it creates value.